RU | EN

AML/KYC Policy

  • Purpose and Scope

    The Transferking follows strict Anti-Money Laundering (AML) and Know-Your-Customer (KYC) protocols to prevent money laundering, terrorism financing, and other illegal activities. This policy is based on:

    • The Laws of Seychelles
    • Recommendations by FATF (Financial Action Task Force)

    We reserve the right to refuse transactions if there are reasonable suspicions that funds originate from illegal activities, according to applicable laws and international regulations.

  • AML Procedures and Monitoring

    We use AMLbot to analyze and monitor transactions in accordance with FATF recommendations. For details on this tool, visit: amlbot.com.

    The following high-risk indicators trigger enhanced scrutiny:

    • Child Exploitation: Involvement with child exploitation activities
    • Dark Market: Links to illegal marketplaces
    • Dark Service: Involvement in terrorism, drug trafficking, or child abuse
    • Enforcement Action: Subject to legal proceedings
    • Fraudulent Exchange: Exchange involved in fraud or seized by authorities
    • Gambling: Associated with unlicensed online gambling
    • Illegal Service: Involvement in illegal services
    • Mixer: Use of mixers to obscure fund origins
    • Ransom: Funds acquired through extortion
    • Sanctions: Subject to international sanctions
    • Scam: Funds obtained through fraud
    • Stolen Coins: Cryptocurrency acquired through theft
    • Terrorism Financing: Linked to terrorist funding

    For further details on high-risk indicators, visit: amlbot.com/ru/what-do-we-analyze.

  • High-Risk Transactions: Procedures and Requirements

    If a transaction is flagged as high-risk:

    • Transaction Hold: We may pause the exchange and hold the funds until further review.
    • KYC Verification: Users will be required to complete the KYC process to verify their identity.
    • Source of Funds Inquiry: Users must provide evidence of where the cryptocurrency originated, including service names, dates, and wallet addresses.

  • KYC Verification Process

    The KYC process requires:

    • Video Recording: A video showing:

      • Login to the wallet used for the transaction
      • The transaction history page, displaying amount, date, time, and TxID

    • Photos Required:

      • A photo with your open passport (pages 2-3) and the wallet screen showing the transaction
      • A photo of your open passport alongside the order confirmation from our website
      • A selfie holding your open passport (pages 2-3)

    Photos must be clear and in JPG, JPEG, or PNG format. Verification is only accepted for the user who submitted the exchange request.

  • Refund Policy

    If a high-risk transaction is confirmed after review:

    • Refund Timeline: Refunds will be processed within 48 hours after the required information is provided.
    • Refund Fees: A 5% fee will be deducted to cover processing costs.
    • Refund Method: Refunds will only be sent to the original wallet or account indicated in the request.

  • Service Refusal Rights

    We reserve the right to:

    • Deny Further Service: If high-risk transactions are detected.
    • Cancel Exchanges at Any Stage: If we suspect the transaction is linked to money laundering, terrorism financing, or other illegal activities.

  • Data Protection

    User data is protected in compliance with Seychelles data protection laws and international data privacy standards.

  • Prohibited Jurisdictions

    The Transferking does not provide services to users from the following jurisdictions:

    • United States
    • Afghanistan
    • Somalia
    • South Sudan
    • Democratic Republic of Congo
    • Trinidad and Tobago
    • Uganda
    • Vanuatu

  • Incident Management

    If we detect interference with our systems or fraudulent activities:

    • We may suspend the exchange and recalculate the order terms.
    • If recalculation is declined by the user, we will refund the funds to the original account.

  • Dispute Resolution

    All disputes shall be resolved through negotiation. If no agreement is reached, disputes will be governed by the laws of the defendant’s jurisdiction.