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Privacy Policy

At The Transferking, protecting your privacy is a top priority. This policy outlines how we may collect, use, store, and protect your personal data when you engage with our platform and services. The collection of specific data is not guaranteed for every user and may vary depending on the service provided.

  • Data We May Collect

    We may collect and process the following types of data:

    • Personal Information: Name, email address, phone number, date of birth, and government-issued ID (for KYC).
    • Transaction Data: Wallet addresses, transaction history, and payment details.
    • Technical Data: IP address, browser type, device information, and cookies.
    • Communication Data: Emails, chat messages, or support inquiries.

  • How We Use Your Data

    We use your data for the following purposes:

    • Service Delivery: To facilitate transactions and provide customer support.
    • KYC & AML Compliance: To verify your identity and comply with legal obligations.
    • Fraud Detection: To monitor and prevent suspicious activities.
    • Improvement of Services: To analyze platform usage and enhance user experience.
    • Legal Obligations: To meet regulatory or law enforcement requests.

  • How We Share Your Data

    We share your personal data only in the following cases:

    • With Regulatory Authorities: To comply with AML/KYC obligations and legal requests.
    • With Service Providers: Trusted third-party vendors involved in identity verification, payment processing, and data storage.
    • Business Transfers: In the event of a merger or acquisition.
    • With Law Enforcement: When required by law to cooperate with investigations.

    We do not sell your personal data to third parties.

  • Data Security

    We implement advanced security measures, including:

    • Encryption: All data is encrypted during transmission and storage.
    • Access Control: Only authorized personnel have access to sensitive data.
    • Monitoring: We monitor our systems for security vulnerabilities and breaches.

    In case of a data breach, we will notify affected users and relevant authorities in accordance with applicable laws.

  • Data Retention

    We retain your personal data for as long as necessary to:

    • Fulfill the purposes outlined in this policy
    • Meet regulatory and legal requirements
    • Resolve disputes or enforce agreements

    After the retention period, your data will be securely deleted or anonymized.

  • Your Rights

    You have the following rights regarding your personal data:

    • Access: Request a copy of your personal data.
    • Correction: Request corrections to inaccurate or incomplete data.
    • Deletion: Request deletion of your data (where applicable).
    • Objection: Object to certain data processing activities.
    • Portability: Request your data in a structured, machine-readable format.

  • Use of Cookies

    We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

  • International Data Transfers

    As The Transferking operates globally, your data may be transferred to countries outside your jurisdiction. We ensure that such transfers comply with data protection laws through appropriate safeguards.

  • Changes to This Policy

    We may update this policy from time to time. Any significant changes will be communicated through our platform. Please review this policy periodically to stay informed.